Privacy Policy

Pharmacy Weight Loss Farsley | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Farsley collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Farsley is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Farsley and across the UK. We act as the Data Controller for all personal information collected through our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and any other clinical details relevant to your weight loss treatment
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage data collected via cookies
• Communications: Records of any correspondence between you and our pharmacy team

3. How We Use Your Data

We use your personal and health information to:

• Assess your suitability for weight loss treatments and issue prescriptions where appropriate
• Process and dispatch your medication (delivered within 1 working day once approved by our pharmacist)
• Maintain accurate and up-to-date clinical records as required by GPhC standards
• Communicate with you regarding your treatment, orders, and any clinical follow-up
• Comply with our legal and regulatory obligations as a registered pharmacy
• Improve our services and ensure patient safety

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies we use include:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: Help us understand visitor behaviour so we can improve our service
• Functional cookies: Remember your preferences to enhance your experience

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information only where necessary with:

• Prescribing clinicians: To review your consultation and issue an appropriate prescription
• Delivery providers: To dispatch your medication safely and securely
• Payment processors: To handle transactions in a secure and compliant manner
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to do so
• IT and platform providers: Who support our clinical and administrative systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and GPhC guidance, or longer where legally required. After this period, data is securely deleted or anonymised.

7. Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request deletion of your data where appropriate, restrict or object to certain types of processing, and request that your data be transferred to another provider. To exercise any of these rights, please contact us using the details below and we will respond promptly.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, or if you wish to make a data-related request, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Farsley
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk